Support and renewals
Keep your licence current
Your TRSuite licence never expires – premium support and maintenance does. Renewing keeps every new release, every schema update and our support desk available to you, without touching the licence itself.
Thank you for choosing TRSuite
Delivering features that meet our customers’ actual reporting needs, and supporting them while they file, is what BRIFS GmbH is for. Reporting standards do not stand still: CRS moved to 3.0, FATCA to 2.0.1, CARF arrived, and national authorities change their schemas and portals on their own timetable. Premium support is how you stay ahead of that without a project.
Renewals always run from the support expiry date, so renewing early costs you nothing. A running contract can be extended at any time within its term under the conditions then in force.
What premium support covers
- Every new release – major versions, new features and product updates included
- Schema and jurisdiction updates as the authorities publish them
- Problem resolution support by email, from the people who wrote the software
- Multi-year prepayment, so the price is locked and the annual budget round is not
- Consolidation of several licences onto one renewal date
- Adding a module to an existing licence – at the multi-module discount
Renewal discount
Lock in today's price and stretch the budget: prepay several years of premium support and maintenance.
- Two-year prepaid renewal−3%
- Three-year prepaid renewal−5%
Discount on the annual maintenance fee. Renewals always run from the support expiry date.
Multi-module discount
FATCA, CRS and CARF are separate modules of the same application. Combine them and every further module comes at a reduced licence price.
- Second module−10%
- Third module−25%
- Fourth and every further module−40%
The discount applies to the licence price of each additional module, ordered for the same number of named users. Tell us which combination you need and we will quote it.
Renewal request
Tell us what to renew and we will come back with a quote. Your customer ID helps us find the licence faster, but we manage without it.
Prefer email? Write to accounting@section11.ch for quotes and renewals, or support@section11.ch for technical questions.